Reputation Management
Visa & Immigration PR
Award-Winning PR Agency·Best PR Agency UK 2026·Est. 2001
A single fake 1-star review, an angry Reddit thread, an old news article or a post calling you a “scammer” can cost you customers, staff and investors every single day it stays online. United Press removes negative reviews and harmful content from Google, Glassdoor, Trustpilot, Reddit, Facebook, TikTok, news sites, search results and hundreds of other platforms – often within 48 hours.
Most people who find something damaging about themselves online do not search for “online reputation management”. They search for “how do I get this review taken down”, “someone posted lies about my business” or “how to remove my name from Google”. If that sounds like you, you are in the right place. Our UK reputation team has been helping businesses, founders, doctors, lawyers, landlords, celebrities and private individuals since 2001, and we deal with every kind of negative content – reviews, posts, comments, videos, articles, images and search results.
Every case is paid upfront and backed by a simple promise: if the content we agree to remove is not removed, you get a 100% refund. You tell us where the problem is, we check it for free, and we tell you honestly what can be removed, how, and how long it will take. Use the reputation planner below to get your free removal check in under a minute.
Tick every platform where the problem appears, tell us what kind of content it is, and we will reply with a free, confidential removal plan.
Find your reputation package in 30 seconds
Confidential · No obligation · 100% refund if not removed
Confidential. No obligation. We reply within one working day – usually much faster.
Each platform has its own rules, reporting routes, legal grounds and moderators. That is why removal works best when a specialist team knows exactly which policy a piece of content breaks and how to prove it. We remove negative content from all of these – and many more.
Fake, spam, competitor, conflict-of-interest, abusive and off-topic reviews.
Reviews from people who never worked for you, revenge reviews and reviews that name staff.
Defamatory posts, harassment, impersonation accounts, leaked photos and private details.
Threads that call you a scam, share private data or repeat false claims.
Outdated, inaccurate or one-sided articles and complaint listings.
What people see when they type your name or your company name.
Not on the list? We also work on Wikipedia, local directories, Telegram channels, podcasts and AI answers that repeat old or false information. If it is online and it is hurting you, tell us where it is.
You do not need to know the words “reputation management”. If any of these are happening to you, we can help – usually faster than you expect.
Fake, competitor and spam reviews break Google’s policies. We build the evidence and get them taken down, and help you stop the next one.
Revenge reviews, reviews from people who never worked for you and reviews that name individuals can all be challenged and removed.
We remove scam allegations from Reddit, forums and Google, and make sure the thread stops showing up when people search your name.
We ask publishers to remove, update or anonymise outdated stories, and use legal de-listing routes where they apply.
False, defamatory and harassing posts can be reported under platform rules and UK law. We handle it end to end.
Impersonation accounts confuse your customers and damage trust. We get them taken down across every platform.
Doxxing and leaked personal data are removed quickly using privacy and data protection routes.
Our crisis PR team steps in the same day to contain the story, remove what can be removed and get your side heard.
Every case is different, so every package is custom-made for your goal – one review, a full Google page, or a complete reputation rebuild. These are the six ways we usually help. Pick the closest one and we will tailor it for you.
Not sure which one you need? Most clients start with a free removal check – we tell you exactly what can be removed, what should be suppressed, and the fastest route to a clean first page.
No long contracts and no guesswork. You see the plan before you pay, and you only pay for removals we agree to deliver.
Send us the links. We review every item against the platform’s rules and UK law, and tell you honestly what can be removed.
You get a written plan: what we will remove, what we will suppress, the route for each item and the timeline.
Our specialists build the evidence and file every request. Many reviews and posts are gone in as little as 48 hours.
We strengthen your Google page with positive content and keep watch, so new negative content is caught early.
Online reputation management should not be a gamble. Every removal is agreed with you in writing before you pay. If the review, post or article we agreed to remove is not removed, you receive a 100% refund. No small print, no “best efforts” excuses.
We can remove any review from everywhere – and when something genuinely cannot be deleted, we will tell you upfront and show you how we will push it off the first page of Google instead.
Almost every platform has rules that negative content breaks more often than people think. Fake reviews, reviews from non-customers, posts that share private information, copyright breaches, impersonation, harassment and false statements of fact are all grounds for removal. For content that is true but outdated, UK GDPR de-listing and publisher requests often work. For content that genuinely cannot be deleted, suppression with positive content moves it out of sight.
| Content | Main removal routes |
|---|---|
| Fake or spam reviews | Platform policy reports with evidence, conflict-of-interest checks, competitor review proof |
| Ex-employee reviews | Employer-site guidelines, naming of individuals, confidential information, non-employee proof |
| Defamatory posts & articles | Platform defamation routes, publisher correction requests, UK defamation law |
| Old or inaccurate news | Editor update or anonymisation, UK GDPR “right to be forgotten” de-listing |
| Private information | Privacy and data protection requests, doxxing and harassment policies |
| Fake accounts | Impersonation reports with identity proof, trademark reports for brands |
| Content that stays online | Suppression with press coverage, profiles and articles that outrank it |
A London PR and reputation agency with more than two decades of experience protecting brands and people.
Many reviews and posts are removed in as little as 48 hours from the start of work.
If the content we agree to remove is not removed, you get your money back.
Winner or shortlisted at the PRWeek Awards, CIPR Excellence Awards, UK Agency Awards, PRCA DARE Awards, The Drum Awards and UK Social Media Communications Awards.
From a local café with one fake review to a listed company facing a news story, the work is the same: find what is hurting you, remove it, and make sure the right story shows up instead.
Small businesses and SMEs usually come to us about Google and Trustpilot reviews that are costing them calls and bookings. Larger companies come to us about Glassdoor, news coverage and search results that worry investors and new hires. We offer SME reputation management, local business reputation management and corporate reputation management, plus sector teams for hotels and restaurants, clinics and healthcare, law firms and professional services, estate agents and property, retail and e-commerce, tech startups, trades, schools and education and childcare.
Founders, CEOs, doctors, lawyers, influencers and private individuals often find that one search result follows them everywhere. Our personal reputation management, executive reputation management and private client service combine removal with positive coverage, so your name tells the story you want it to tell. Where you qualify, we can also help with Wikipedia page creation.
We are a UK agency and work worldwide. Most clients are in the UK, with many in the USA, Europe, the Middle East and Asia. See our local teams for London, the UAE and Dubai and Singapore.
Reviews, social media, forums, news and Google – handled by one team, so nothing falls between the gaps and you deal with one contact.
Most reputation firms only remove or only suppress. As a PR agency we also get you real press coverage, so positive stories replace the negative ones.
We tell you what can and cannot be removed before you pay, and every removal is backed by a 100% refund if it is not delivered.
Many reviews and posts are removed in as little as 48 hours. In a crisis we start the same day.
Your case is handled privately. We do not name clients or share their cases without permission.
A London agency with more than 20 years in PR and award recognition across the UK industry.
Want to see the full range of what we do? Visit our online reputation management page, our crisis communications agency page, or learn how we publish a press release in 3 days to build positive coverage fast.
A quick guide to what each platform allows, what usually works, and where we come in.
Google removes reviews that are spam, fake, off-topic, offensive, written with a conflict of interest, or posted by someone who was never a customer. The “report review” button alone rarely works, because Google needs to see clear evidence of which policy is broken. We match each review to the exact Google policy, gather proof from your records, and escalate through the right channels. If you also have a London business or a branch abroad, the same process applies to every location.
Glassdoor protects employee anonymity, so many employers believe nothing can be done. In fact, reviews that name or target individuals, reveal confidential information, contain discriminatory language, or come from people who never worked for you can be removed. We also help you respond to negative Glassdoor reviews in a way that reassures future candidates.
Trustpilot removes reviews that are not based on a genuine experience, contain personal information, are written by competitors, or break its content guidelines. Businesses can flag reviews, but flags are often rejected without the right evidence. We prepare each report properly and follow it through.
Reddit posts can rank on page one of Google for a company name within days. Posts that share personal information, harass individuals, impersonate someone or make unproven criminal allegations break Reddit’s rules. We report through both subreddit moderators and Reddit itself, and work on removing the thread from Google search results too.
Meta and TikTok remove content for harassment, hate, impersonation, privacy breaches, intellectual property and false claims about real people. Posts in Facebook groups, comments under your ads, stitched TikTok videos and fake Instagram accounts are among the most common problems we fix. We know the reporting routes that are reviewed by real people, not just automated filters.
YouTube removes videos for harassment, privacy violations, impersonation and copyright infringement. A privacy complaint, for example, can remove a video that shows your face, name or home without consent. We file the right complaint for your case and track it until a decision is made.
Editors do update and remove articles – especially when facts are wrong, a case was dropped, or the story is many years old. The approach matters: a calm, evidence-based request to the right editor works far better than a legal threat. Where removal is not possible, UK GDPR de-listing can remove the link from Google searches for your name, and positive coverage can push it down.
Google removes some results directly – personal contact details, explicit images, doxxing content and certain outdated information. For everything else, the fix is either removal at the source (the website itself) or suppression: building strong, positive pages that rank above the negative result. We usually combine both, so your first page of Google reflects who you really are today.
Yes. Reviews that are fake, written by competitors or non-customers, abusive, off-topic, or that share private information break the rules of Google, Trustpilot, Glassdoor and most other platforms. We collect the evidence and get them removed. If a review is genuine and within the rules, we tell you honestly and help you respond and outweigh it with positive reviews.
Many reviews and posts are removed in as little as 48 hours. News articles, search results and complex defamation cases take longer because publishers, Google or lawyers are involved. Your plan shows the expected timeline for every item before you start.
Google reviews and search results, Glassdoor, Indeed, AmbitionBox, Trustpilot, Yelp, Tripadvisor, Amazon, app stores, Reddit, Facebook and Facebook groups, Instagram, TikTok, YouTube, X (Twitter), LinkedIn, Quora, Medium, news websites, blogs, forums and complaint sites. If it is online, tell us where it is.
Every package is custom-made for your situation – one review costs far less than a full search-result clean-up. You get a clear written quote after your free removal check, before you pay anything.
You pay upfront for the removals we agree to deliver. If the agreed review, post or article is not removed, you get a 100% refund.
Often, yes. We ask the publisher to remove, update or anonymise outdated or inaccurate articles, and use UK GDPR de-listing (“right to be forgotten”) where it applies. If an article cannot be removed, we push it down with positive coverage so it leaves the first page.
Yes. We remove Reddit posts, comments and threads that break Reddit’s rules – including harassment, personal information and false claims – and stop them ranking for your name on Google.
Do not reply in anger. Send us the links. Scam allegations without proof are often defamatory and break platform rules. We remove them where possible, and publish positive, verified coverage so customers see the real story.
No. Removal requests go through the platform’s own processes. We never contact reviewers on your behalf without your agreement.
Yes. We are a UK agency and work with businesses and individuals worldwide, including the USA, Europe, the UAE and Singapore.
Yes. We only use legitimate routes – platform policies, data protection law, defamation law and publisher requests. We never use fake accounts, threats or anything that could put you at risk.
We cannot stop people posting, but we set up monitoring so new negative content is caught early, help you collect genuine positive reviews, and act fast if something breaks the rules.
Share the review, post or article that is affecting you. A reputation specialist will reply with your free, confidential removal plan.
Customers read it. Candidates read it. Investors read it. Get a free removal check today and see what can be gone in as little as 48 hours.
United Press · Brook’s Mews, Bond Street, London W1K 4HA · Trusted since 2001
Good question. A real person on our team will answer it - where should we reply?
Free · No obligation · We reply within 24 hours
Guaranteed review removal
Review removal · 24-hour reply
Reviews Removed in 96 Hours
Full refund if not removed · 100% confidential · No obligation
Thank you, we have your message.
One of our team will reply within 24 hours about your removal.