Threatening or abusive language
Reviews that threaten, intimidate or abuse anyone break Indeed’s guidelines, however the reviewer feels about the company.
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Remove Indeed reviewsUK & worldwideReviewed October 2026
Remove Indeed Reviews that break the rules, and protect the rating that fills your roles
The people you need to hire are reading your Indeed reviews right now. Make sure they read the truth.
For many employers, Indeed is where candidates make up their minds. A few false, abusive or off-topic reviews can pull your rating down and quietly empty your shortlist. Employers cannot delete Indeed reviews themselves, but Indeed removes reviews that break its guidelines. We find the reviews that qualify, report them the right way, and help you rebuild the rest.
- Free, confidential audit
- Full refund if a review is not removed
- Brook’s Mews, Bond Street, London
- In PR since 2001
No deletingEmployers cannot remove Indeed reviews themselves; only Indeed can.
Rules decideIndeed removes reviews that break its guidelines, such as abuse, threats, defamation or personal details.
Report itUse the three dots on a review, choose “Report review”, pick a reason and submit.
1–2 daysIndeed says reported content that breaks its rules is removed within one to two business days.
Last reviewed: 5 October 2026Written by the United Press reputation team, LondonSource: Indeed Help Center, company review guidelines
The short answer
Can you remove reviews from Indeed?
Quick answer
Not directly. Employers cannot delete Indeed company reviews, and Indeed does not edit them. But Indeed does remove reviews that break its guidelines, including unlawful, threatening, abusive, defamatory or discriminatory content, and personal details about people outside their role at the company. Reporting those reviews correctly is how they come down.
| Type of review | Likely outcome | Why |
|---|---|---|
| Threats, abuse or slurs | Removable | Indeed’s guidelines prohibit threatening, abusive and discriminatory content |
| Defamatory or false statements of fact | Removable | Libellous or defamatory statements are not allowed |
| Personal details about someone | Removable | Personal details about people outside their role are not allowed |
| Identifies a non-public individual | Often removable | Identifying information about non-public people is restricted |
| Fraudulent or fake reviews | Removable with evidence | Fraudulent content breaks the guidelines |
| Harsh but genuine opinion | Usually stays | Negative experiences are allowed; respond instead |
Summary of Indeed’s company review guidelines, checked 5 October 2026. Indeed makes every removal decision.
Rating calculator
How much are bad reviews costing your rating?
Quick answer
On a small number of reviews, every one-star review moves your average noticeably. Removing the ones that break the rules is often faster than collecting the many genuine five-star reviews needed to balance them out.
Enter your current rating and review count, and how many unfair one-star reviews you are dealing with. The calculator shows your rating without them, and how many five-star reviews it would take to make up the difference.
A simple average for illustration only. Indeed may calculate and display ratings differently.
Rating without them: 4.0
Five-star reviews needed to reach the same rating instead: 12
Why it matters
Why do Indeed reviews matter so much to employers?
Quick answer
Because candidates see them at the moment they decide whether to apply. Your rating and recent reviews often sit right beside your job adverts, so a few unfair reviews can lower applications, slow hiring and raise recruitment costs without anyone telling you why.
For a candidate choosing between two similar jobs, the employer with the better reviews usually wins. For roles with many openings, that small difference repeats across every advert you post.
Where unfair reviews hurt first
- Fewer applications for the same advertising spend
- Lower-quality shortlists as strong candidates choose elsewhere
- More no-shows at interview after candidates read reviews
- Offers declined late in the process
- Current staff unsettled by reviews that misrepresent their workplace
- AI summaries that repeat the complaints when candidates ask about you
The good news is that reviews which break Indeed’s rules can be removed, and genuine feedback can be answered well.
The candidate view
What do candidates actually look for in Indeed reviews?
Quick answer
Most candidates skim your overall rating, read the most recent reviews, look for repeated themes such as pay, shifts and management, and check whether the employer responds. One harsh review rarely puts people off; a pattern of unanswered complaints often does.
That is why the work has two halves: remove the reviews that should never have been published, and show candidates, through calm responses and genuine reviews, that you listen.
Signals candidates trust
- Recency: what people say this year matters more than five years ago
- Specifics: detailed reviews about training, rotas or progression
- Balance: a mix of views rather than all five or all one star
- Responses: employers who reply thoughtfully, especially to criticism
- Consistency: reviews that match what they hear at interview
Getting these signals right makes your rating more resilient, so a future unfair review does far less damage.
What qualifiesAbuse and threats Defamation Discrimination Privacy Identification Fraud
Which Indeed reviews can be removed?
Quick answer
Reviews that are unlawful, fraudulent, threatening, abusive, defamatory, discriminatory or obscene, or that share personal details or identify non-public individuals, can be reported for removal. Reviews that are simply negative, unfair or one-sided usually stay, so the best response is a calm public reply.
False statements of fact
Claims presented as fact that are untrue and damaging, such as invented accusations of crime or fraud.
Slurs and hateful content
Sexual, ethnic, racial or other discriminatory slurs are not allowed in any review.
Personal details about people
Home addresses, phone numbers, health information or private life details about managers or colleagues.
Naming non-public individuals
Reviews that identify individual staff who are not public figures can be reported under Indeed’s guidelines.
Fake or fraudulent reviews
Reviews from people who never worked for you, or posted to manipulate your rating, are fraudulent content.
Named in a review on another platform? Our guides to the Glassdoor review naming you and fake Glassdoor reviews explain how Glassdoor’s rules compare.
Examples
Which reviews come down, and which stay?
Quick answer
Reviews with threats, slurs, personal details, invented accusations or clear signs of fraud are good candidates for removal. Harsh but genuine opinions about pay, management or workload usually stay, and are best handled with a constructive response.
| Example wording (illustrative) | Likely outcome | Why |
|---|---|---|
| “The supervisor, Dave, lives on Park Road and I know where to find him.” | Likely removed | Personal details, identifies a non-public person, threatening tone |
| “The manager steals from the till every week.” | Likely removed | An accusation of crime presented as fact |
| A review containing a racial slur | Removed | Discriminatory slurs are prohibited |
| Five near-identical one-star reviews posted in one day | Possible | Pattern may indicate fraudulent content |
| “Pay is low and the shifts change at short notice.” | Usually stays | A genuine opinion about working conditions |
| “Management don’t listen to staff.” | Usually stays | General opinion, no individual identified |
Illustrative examples written by us. Indeed decides every case.
Warning signs
How can you tell if an Indeed review is fake?
Quick answer
Look for patterns: several reviews in a short burst, repeated wording, job titles or locations you have never had, complaints about your products rather than employment, and timing that matches a dispute or a competitor’s hiring push. One sign alone is not proof.
Fraudulent reviews break Indeed’s guidelines, but reports are stronger when they point to what anyone can see on the page, rather than internal records Indeed cannot check.
A sudden cluster
Several one-star reviews within days after months of quiet.
Copy-and-paste wording
The same phrases or mistakes repeated across reviews.
Roles that do not exist
Job titles, sites or departments you have never had.
Customer complaints
Reviews about your products or service, not about working for you.
Suspicious timing
Posted straight after a dismissal, dispute or rival’s recruitment campaign.
Before you report
A quick checklist for every review
Run through these questions before reporting. If you answer yes to any of the first five, the review is worth reporting. If only the last applies, respond instead.
Not sure? Send us the link and we will check it for you, free and in confidence.
Does it threaten or abuse anyone?
Threats, insults and intimidation break the guidelines.
Does it state something false as fact?
Invented accusations can be defamatory.
Does it include personal details?
Addresses, phone numbers or private life details.
Does it identify a non-public person?
Named or clearly identifiable managers or colleagues.
Is it fake or about the wrong company?
Clusters, impossible details or customer complaints.
Is it just harsh but genuine?
Then a calm, constructive response is the right route.
Step by step
How do you report a review on Indeed?
Quick answer
Open the review on your Indeed company page, click the three dots next to it, choose “Report review”, select the reason that matches the guideline it breaks, and submit. Indeed says content that breaks its rules is removed within one to two business days, and reporters are not notified of the outcome.
Because you will not hear back, keep a dated record of every report and check the review again after a few days. If it is still there and clearly breaks the rules, a better-evidenced report can help.
Claim your company page
An Indeed employer account lets you manage your company page and respond publicly to reviews.
Screenshot the review
Capture the full text, rating, date, job title and location before you report it.
Match it to a guideline
Threats, abuse, defamation, discrimination, personal details, identification or fraud. Pick the clearest one.
Report through the three dots
Choose “Report review”, select the matching reason and submit.
Check, record and respond
Look again after two business days. If it stays, post a calm response and consider a stronger report.
Mix-ups
What if the review is about a different company or site?
Quick answer
Reviews meant for a different employer, a franchise you do not run or a site you never operated can appear on your page, especially when company names are similar. Report them as not relevant to your company and include clear, visible evidence such as locations you have never had.
Common causes
- Similar or shared company names
- Franchise or agency workers reviewing the wrong brand
- Reviews about a client site rather than the employer
- Former company names or sold divisions
Make sure your Indeed company page shows your correct locations and brand details. It helps candidates and makes mix-ups easier to prove.
Indeed vs Glassdoor
How do Indeed reviews compare with Glassdoor reviews?
Quick answer
Both platforms let current and former employees review employers, neither lets employers delete reviews, and both remove content that breaks their rules. Glassdoor publishes more detail on naming executives and its one-review-per-year rule; Indeed focuses on abuse, defamation, discrimination, fraud and personal information.
| Indeed | Glassdoor | |
|---|---|---|
| Can employers delete reviews? | No | No |
| How to report | Three dots, then “Report review” | Flag the review on the site |
| Naming people | Identifying non-public individuals restricted | Only top leaders can be named |
| Review limits | Guidelines prohibit fraudulent content | One review per person, per company, per year |
| Feedback on reports | Reporters are not notified of the outcome | Decisions at Glassdoor’s discretion |
| Employer response | Respond through your company page | Respond through a free employer account |
For Glassdoor specifically, see our Glassdoor review removal service.
Public response
How should you respond to a negative Indeed review?
Quick answer
Thank the reviewer, keep it short, avoid arguing or naming anyone, explain any changes you have made, and invite them to contact your people team. Candidates judge your company by your tone as much as the review itself.
A good response turns a negative review into evidence that you listen. Candidates often read the response before the review, especially on mobile.
Example response
“Thank you for sharing your experience. We are sorry it did not meet your expectations. Since last year we have changed how shifts are scheduled and introduced regular one-to-ones for every team member. If you would like to talk further, please contact our people team directly. We value every piece of feedback.”
AI search
Do Indeed reviews affect what AI says about your company?
Quick answer
They can. When candidates ask ChatGPT, Gemini, Perplexity or Google’s AI Overviews what it is like to work somewhere, the answers draw on sources the assistant can find, which often include review platforms. Rule-breaking reviews left in place can shape those summaries.
That is why removing the reviews that break the rules, and publishing credible information about your workplace, now matters beyond Indeed itself. See our AI PR service for how we help employers appear accurately in AI answers.
Is [Your Company] a good place to work?
Reviews are mixed. Several recent reviews on job sites mention poor management, while others praise training and team spirit.
Illustration only. If those “recent reviews” break the rules, the answer is built on content that should not be there.
Beyond reviews
What about Indeed questions and answers on your company page?
Quick answer
Indeed company pages can also show questions and answers from candidates and employees. Indeed says it does not edit reviews, questions or answers, so the same approach applies: report content that breaks the guidelines, and make sure accurate answers are visible for the questions candidates care about.
Questions such as “Do they pay overtime?” or “What is the interview like?” are often answered by former staff. A single inaccurate answer can put candidates off just as much as a negative review.
- Check them regularly: answers change as new people post
- Report breaches: abusive, false or personal content can be reported like reviews
- Fill the gaps: make sure your job adverts and careers page answer common questions clearly
- Keep it consistent: pay, benefits and shift details should match across every channel
Interview reviews
Can candidates review your interview process on Indeed?
Quick answer
Yes. Candidates often describe their interview experience, and these reviews strongly influence whether others apply. The same guidelines apply: abusive, defamatory, discriminatory or privacy-breaching content can be reported, while honest feedback about a slow or disorganised process usually stays.
Interview feedback is also one of the easiest areas to improve. Candidates mostly complain about silence, delays and surprises.
- Reply to every applicant, even with a short automated message
- Tell people the steps and the timeline before the first interview
- Give feedback where you can, especially after final interviews
- Train interviewers to be consistent, respectful and on time
Small changes here often lead to noticeably better reviews within a few months.
Who it affects mostRetail Hospitality Health and care Logistics Contact centres Recruitment
Which employers depend most on their Indeed rating?
Quick answer
Employers hiring at volume feel Indeed reviews most: retail, hospitality, care, logistics and warehousing, contact centres, cleaning and security, and recruitment agencies. When you need many people quickly, a lower rating can mean fewer applications for every advert.
Store and seasonal hiring
Candidates compare shops and chains side by side. A few unfair reviews can push them to the competitor down the road.
Restaurants, hotels and bars
High turnover means many reviews, and one difficult shift can produce several angry posts.
Care homes and home care
Recruitment is constant and trust is everything, for staff and for the families who also read reviews.
Warehouses and drivers
Shift patterns and agency workers can lead to reviews meant for a different employer or site.
Large, changing teams
Policy or rota changes can trigger clusters of reviews in a short time.
Agencies and staffing firms
Candidates who were not placed sometimes review the agency as if they worked there.
Avoid making it worse
Six mistakes employers make with Indeed reviews
Quick answer
Do not argue in public, try to identify reviewers, offer rewards for positive reviews, post fake reviews, threaten legal action in a reply, or ignore reviews altogether. Each of these can make your rating, and your reputation with candidates, worse.
- Arguing in repliesCandidates side with the reviewer when an employer sounds defensive.
- Hunting for the authorTrying to identify reviewers damages trust and can create legal risk.
- Rewarding reviewsIncentives for positive reviews undermine trust and can breach platform rules.
- Posting fake reviewsFraudulent content breaks Indeed’s guidelines and can backfire badly.
- Threatening legal action publiclyIt rarely removes a review and often draws more attention.
- Ignoring reviewsSilence can look like agreement. A calm response shows you care.
Prevention
How can you reduce negative Indeed reviews in future?
Quick answer
Most negative reviews come from people who felt unheard. Clear internal ways to raise concerns, fair exits, managers trained in difficult conversations and regular invitations for honest reviews all reduce the chance of angry posts.
- Listen early. Regular one-to-ones and anonymous surveys catch problems before they become reviews.
- Exit well. Respectful leaving processes reduce reviews written in anger on the last day.
- Train managers. Many reviews are about one manager. Support them to handle tough conversations fairly.
- Ask for honest reviews. A steady flow of genuine feedback puts the occasional outlier in context.
- Act on patterns. If several reviews mention the same issue, fixing it is the best reputation strategy there is.
Need help with wider workplace reputation? See our online reputation management services.
Inside your business
How should you brief managers about Indeed reviews?
Quick answer
Give managers one clear rule: do not reply to, discuss or investigate reviews themselves. Send anything concerning to one named person, who reports, responds and tracks reviews consistently. This protects managers who are named and stops well-meant replies making things worse.
- One owner: a named person in HR or marketing handles all reviews
- No personal replies: managers never respond from their own accounts
- No investigations: nobody tries to work out who wrote a review
- Support named staff: check in privately with anyone mentioned
- Share good news: let teams see positive reviews too
Has a review named someone on Glassdoor as well? See our guide for anyone facing a Glassdoor review naming them.
Legal options
Can you take legal action over an Indeed review?
Quick answer
In serious cases, possibly, but it should be a last resort. In England and Wales a statement is only defamatory if it causes, or is likely to cause, serious harm to reputation, and for businesses that means serious financial loss. Legal action is slow, costly and can draw more attention to the review. This is not legal advice.
Most problem reviews are resolved faster through Indeed’s own reporting process, because abusive, defamatory, discriminatory and privacy-breaching content already breaks its guidelines.
Where a review contains serious false allegations that are causing real financial harm, we recommend speaking to a solicitor who specialises in defamation before taking any step. We can work alongside your legal advisers on the reputation side, including press and search results.
If the situation is attracting media attention, our crisis PR agency team can help you manage it.
Myths and facts
Common myths about removing Indeed reviews
Quick answer
Employers cannot delete Indeed reviews, Indeed does not edit them, and negative opinions are not removed just for being negative. What works is reporting reviews that genuinely break Indeed’s guidelines, with clear evidence, and responding well to the rest.
- “We can delete reviews from our company page.”Employers cannot delete reviews. Only Indeed can remove them.
- “Indeed will edit out the bad parts.”Indeed says it does not edit or change reviews.
- “Unfair reviews will be taken down.”Unfair is not the test. Breaking the guidelines is.
- “Indeed will tell us what happened.”Indeed says people who report reviews are not notified of the outcome.
- “More positive reviews by any means will fix it.”Only honest, unprompted reviews help. Fake ones are fraudulent content.
- “Any agency can guarantee removal.”No one outside Indeed can. We guarantee a full refund if a review is not removed.
Action planDays 1–7 Days 8–14 Days 15–21 Days 22–30 Ongoing If it escalates
What should you do in the first 30 days?
Quick answer
Week one: audit every review and report those that break the rules. Week two: respond to the rest. Week three: ask current staff for honest reviews. Week four: publish credible stories about your workplace and check how your company appears on Google and in AI answers.
Audit and report
List every negative review, match each one to a guideline, and report those that qualify with screenshots saved.
Respond calmly
Reply to reviews that stay. Show what has changed and how people can raise concerns.
Invite honest reviews
Ask all current staff for honest feedback, with no incentives or pressure.
Tell your story
Publish independent features about your culture, training and leaders in respected publications.
Monitor weekly
Check new reviews each week and act quickly on any that break the rules.
Get support
For coordinated attacks or press interest, our crisis PR team can help.
Rebuild trust
How do you improve your employer reputation beyond Indeed?
Quick answer
Combine removal of rule-breaking reviews with genuine feedback from current staff and independent coverage in respected publications. Candidates trust what others say about you, and AI assistants rely on credible sources, so features about your workplace balance out a handful of unfair reviews.
These are examples from our UK and international inventory, with Domain Authority (DA) and Domain Rating (DR), so you can judge the strength of each publication before you choose.
The IndependentDA 94 · DR 91
Business InsiderDA 94 · DR 92
Evening StandardDA 93 · DR 89
The TimesDA 92 · DR 91
Entrepreneur (UK)DA 92 · DR 91
IB Times UKDA 90 · DR 82
New StatesmanDA 83 · DR 84
London Loves BusinessDA 59 · DR 72
DA (Moz) and DR (Ahrefs) are third-party estimates and change over time. Labels and link types are set by each publication and confirmed before you order. See also our online reputation management service.
Why United PressRules first Honest odds Risk-free Experience Coverage Discretion
Why employers trust us with their Indeed reputation
Quick answer
We build every report on Indeed’s own published guidelines, tell you honestly which reviews qualify, refund you in full for any review that is not removed, and can rebuild your employer reputation with real coverage in named publications. We are a London PR agency, in PR since 2001.
Built on Indeed’s guidelines
Reports match the reasons Indeed actually acts on.
No false promises
We tell you which reviews are unlikely to come down, before you spend anything.
Full refund
Paid upfront, with a full refund for any review that is not removed.
In PR since 2001
Decades of protecting reputations and working with editors.
Named publications
Employer stories in respected titles, with DA and DR shown before you order.
Strict confidence
Your situation is handled confidentially from the first message.
Also dealing with Google reviews? See how we remove Google reviews, or for employers in India, remove AmbitionBox reviews.
Plain-English glossary
Indeed review terms, explained
| Term | What it means |
|---|---|
| Company page | Your employer profile on Indeed, where reviews, ratings and responses appear. |
| Report review | The option under the three dots on a review that lets you ask Indeed to check it against its guidelines. |
| Guidelines | Indeed’s rules on what reviews may contain, covering abuse, defamation, discrimination, fraud and privacy. |
| Non-public individual | Someone who is not a public figure, such as most managers and colleagues. |
| Fraudulent content | Reviews that are fake or posted to manipulate a rating. |
| Employer response | Your public reply to a review, shown to candidates alongside it. |
| Rating | The star score candidates see for your company, based on reviews. |
What happens nextStep 1 Step 2 Step 3 Step 4 Step 5 Ongoing
What happens after you contact us?
Quick answer
We audit your Indeed reviews within a few working days, tell you which are likely to qualify for removal and the fixed price for each, and only start once you approve. You pay upfront, and we refund you in full for any review that is not removed.
Free audit
We review your Indeed company page and every negative review in confidence.
Honest plan
Which reviews qualify, which do not, and a fixed price per review.
Reports filed
Each qualifying review reported with the right reason and evidence.
Follow-up
We check outcomes, refund any review that is not removed, and draft responses.
Reputation
If you choose, we publish features that show candidates your real workplace.
Monitoring
Optional checks for new reviews so you can act quickly.
How we help
Our Indeed review removal service, and what it costs
Quick answer
We start with a free, confidential audit of your Indeed reviews. Removal work is paid upfront at a fixed price per review, with a full refund for any review that is not removed. Indeed makes every decision, and we tell you honestly which reviews are likely to qualify before you spend anything.
Review audit
FreeEvery negative review checked against Indeed’s guidelines, with a clear recommendation.
- Review-by-review assessment
- Pattern and timing check
- Honest odds of removal
Review removal
Fixed price per reviewEvidence and reports prepared for each qualifying review, with follow-up until there is an outcome.
- Paid upfront
- Full refund if a review is not removed
- Response drafts for reviews that stay
Employer reputation
Fixed price per publicationFeatures, interviews and expert articles that show candidates the real story.
- You approve every article
- Live within 14 days of approval
- 100% refund if the agreed article is not published
Questions people ask
Remove Indeed reviews: frequently asked questions
Can employers remove reviews on Indeed?
No. Employers cannot delete Indeed company reviews. Indeed removes reviews that break its guidelines, so the route is to report reviews that qualify.
How do I report a review on Indeed?
Click the three dots next to the review, choose “Report review”, select the reason that matches the guideline it breaks, and submit.
How long does Indeed take to remove a reported review?
Indeed says content that violates its guidelines is removed within one to two business days. People who report a review are not notified of the outcome, so check the review again afterwards.
What reviews does Indeed remove?
Reviews containing unlawful, fraudulent, threatening, abusive, libellous, defamatory, discriminatory or obscene content, personal details about someone outside their role, or identifying information about non-public individuals.
Will Indeed remove a negative review because it is unfair?
Usually not. Negative or one-sided opinions are allowed. If a review is genuine but unfair, a calm public response is the best approach.
Does Indeed edit reviews?
No. Indeed says it does not edit or change reviews. Content is either left as it is or removed if it breaks the guidelines.
Can I find out who wrote an Indeed review?
Reviews are shown without the author’s identity, and trying to identify reviewers can damage trust and create legal risk. Focus on whether the content breaks the rules.
Can I respond to Indeed reviews?
Yes. Employers can respond to reviews through their Indeed company page. Keep responses short, calm and constructive.
Do Indeed reviews affect Google and AI search?
They can. Review platforms often appear for company searches, and AI assistants draw on sources they can find when candidates ask what it is like to work somewhere.
How much does Indeed review removal cost?
Our audit is free. Removal work is paid upfront at a fixed price per review, with a full refund for any review that is not removed.
Can you guarantee an Indeed review will be removed?
No one outside Indeed can guarantee a removal, because Indeed makes the decision. What we guarantee is a full refund for any review we do not get removed.
Do you help employers outside the UK?
Yes. Indeed operates in many countries, and we help employers from every country, with the UK as our home market.
Your next great hire is reading
Do not let a few unfair reviews decide who applies.
You work hard to be a good employer. You train people, you look after your teams, you try to do the right thing. Then someone leaves an abusive, false or off-topic review, and suddenly that is what candidates see first.
It is frustrating, and it is costing you applications you will never know you missed. But reviews that break Indeed’s rules can be removed, and the real story of your workplace can be told.
Imagine your next job advert getting the applications it deserves.
Send us your Indeed company page on the short form below. We will audit every negative review in confidence and tell you honestly which ones can be removed. The audit is free.
Get My Free Indeed Review Audit →
United Press · Brook’s Mews, Bond Street, London W1K 4HA · 07447 882377 · In PR since 2001 · Clients in the UK and every country