Reputation Management for Doctors & Clinics

Only reviews that breach a platform’s policies — such as fake, defamatory or clinically false reviews — can be reported for removal. We assess each one and never guarantee removal.

We prioritise these, reporting content that exposes confidential patient information through the correct channels and within data-protection rules.

Yes. We protect both individual clinicians and practices, combining removals, suppression and authoritative content.

Yes. We work within professional-body expectations and UK data-protection law at every stage.

We help you ethically generate genuine patient reviews, which is the most sustainable way to improve your rating.

It depends on the scale and complexity of your situation. We start with a free consultation and audit, then provide a tailored proposal.

Often, yes. Most platforms prohibit reviews that identify individual staff members in a way that exposes them to harassment, and content that discloses patient information generally breaches both platform policy and data protection law. We assess each case and submit the appropriate report.

Yes. We support GP surgeries, dental practices, cosmetic and aesthetic clinics, private consultants and multi-site healthcare groups across the UK. The approach adapts to the platforms that matter most for each setting.

Content that breaches a platform policy or UK law: reviews from people who were never patients, defamatory statements presented as fact, posts disclosing confidential information, and impersonation profiles. Genuine criticism from a real patient cannot be removed, and any agency promising otherwise is not being straight with you. There we focus on suppression and on building genuine positive coverage.

Straightforward removals are usually resolved within two to four weeks of submission. Suppression work, where a damaging result needs to be displaced by stronger authoritative coverage, typically takes two to four months depending on how entrenched the result is.