Reputation Management for Tradespeople
For builders, electricians, plumbers and garages, a single project dispute can unfairly define you online. We help tradespeople across the UK challenge unfair reviews and build lasting positive reputation — ethically and within each platform’s policies.
Reputation Management for Tradespeople protects the one thing a trade business genuinely runs on: local word of mouth. Builders, electricians, plumbers, roofers and heating engineers win work because a search for their trade plus their town returns a strong rating and a clean set of reviews. One bad review sitting at the top of that result can cost a season of jobs, and unlike a national brand you have no advertising budget to drown it out. We work strictly within platform policy and UK law: reporting reviews that breach policy, challenging reviews left by people who were never customers, and building genuine positive coverage. Where accreditation matters to a homeowner, schemes such as TrustMark add a further layer of reassurance worth surfacing. See how this fits alongside our wider work on our full list of services.
Trusted by SMEs, professional practices, corporate brands, and individual professionals across the UK since 2001.
Reputation Management for Tradespeople — Frequently Asked Questions
Can you remove a bad review about my work?
Only reviews that breach a platform’s policies — such as fake, defamatory or abusive reviews — can be reported for removal. We assess each one and never guarantee removal.
One bad job is hurting my whole reputation — can you help?
Yes. We help you respond professionally and build a strong base of genuine positive reviews so one job doesn’t define you.
Can you help me get more reviews on trade platforms?
Yes. We help you ethically encourage genuine reviews from happy customers across the platforms that win you work.
Can you suppress a damaging result in Google?
Where a result can’t be removed, we suppress it with positive, authoritative content.
Is this legal and safe?
Yes. We use only ethical, policy-based methods and never fake reviews or manipulative tactics.
How much does it cost?
It depends on the scale and complexity of your situation. We start with a free consultation and audit, then provide a tailored proposal.
Someone left a review about a job we never did. Can that go?
Yes, and it is one of the most straightforward cases. Every major platform requires a genuine customer experience. Where you can show no job, quote or invoice ever existed for that person, the report is strong and usually succeeds.
Do you work with sole traders as well as larger firms?
Yes. A sole trader with one damaging Google review often has more at stake proportionally than a large contractor, because that single result is the whole shopfront. We handle both, and the approach scales to the size of the problem.
What can realistically be removed?
Content that breaches a platform policy or UK law: reviews from people who were never customers, defamatory statements presented as fact, abusive language, and reviews left by a competitor. Honest criticism from a real customer cannot be removed, and any agency promising otherwise is not being straight with you. There we focus on responding well and on generating genuine positive reviews.
How do you help us get more good reviews?
By making it easy and routine rather than occasional. Most trades do excellent work and simply never ask. We set up a simple, compliant request process at the point the customer is happiest, which is usually the day the job is signed off, and we never fabricate or incentivise reviews.
Protect Your Trade Reputation
Whether you’re facing an unfair review or a damaging result, we’ll assess your situation honestly and show you what’s realistically achievable. Book your free reputation review today.
Request a Free Reputation Review