Reputation Management for Trades
For builders, electricians, plumbers and garages, a single project dispute can unfairly define you online. We help tradespeople across the UK challenge unfair reviews and build lasting positive reputation — ethically and within each platform’s policies.
Trusted by SMEs, professional practices, corporate brands, and individual professionals across the UK since 2001.
How We Help Tradespeople
01Challenge Unfair Reviews
We identify reviews that breach platform policies — including fake, defamatory or dispute-driven reviews — and pursue eligible removals.
02Handle One-Off Complaints
We advise on responding to complaints so a single job doesn’t define your whole reputation.
03Build Genuine Positive Reviews
We help you ethically generate authentic reviews from happy customers to win more work.
04Suppress Damaging Content
Where harmful results can’t be removed, we suppress them with positive, authoritative content.
05Ongoing Monitoring
We continuously monitor your name and business across review sites, search and trade platforms so issues are caught early.
From First Contact To Reputation Recovery
A structured, four-step process built to move from initial consultation to a clear, ethical reputation strategy.
Free Consultation & Audit
We review your current search results, reviews and online mentions to understand the full picture and identify what’s driving the issue.
Strategy & Eligibility Assessment
We assess which content may qualify for removal under platform policies or UK law, and design a tailored strategy combining removal, suppression and content development.
Action: Removal, Suppression & Monitoring
We submit the appropriate reports, begin suppression and digital PR work where needed, and set up ongoing monitoring.
Reputation Recovery & Ongoing Protection
We track results, adjust strategy as needed, and keep monitoring your online reputation so new issues are caught early.
Trades Reputation — Frequently Asked Questions
Can you remove a bad review about my work?
Only reviews that breach a platform’s policies — such as fake, defamatory or abusive reviews — can be reported for removal. We assess each one and never guarantee removal.
One bad job is hurting my whole reputation — can you help?
Yes. We help you respond professionally and build a strong base of genuine positive reviews so one job doesn’t define you.
Can you help me get more reviews on trade platforms?
Yes. We help you ethically encourage genuine reviews from happy customers across the platforms that win you work.
Can you suppress a damaging result in Google?
Where a result can’t be removed, we suppress it with positive, authoritative content.
Is this legal and safe?
Yes. We use only ethical, policy-based methods and never fake reviews or manipulative tactics.
How much does it cost?
It depends on the scale and complexity of your situation. We start with a free consultation and audit, then provide a tailored proposal.
Protect Your Trade Reputation
Whether you’re facing an unfair review or a damaging result, we’ll assess your situation honestly and show you what’s realistically achievable. Book your free reputation review today.
Request a Free Reputation Review