United PressPublic Relations · Est. 2001 Get Your PR Plan
Skip to main content

Unitedpress.uk

Best PR Agency UK

Best PR Agency UK 2026

The small business press guideUK edition · October 2026
Home › Insights › Press coverage

How to Get Press Coverage for Your Small Business in the UK: A 10-Step Guide for 2026

You do not need a famous name or a big launch to get into the papers. Journalists cover small businesses every day: the bakery that beat a supermarket, the plumber with a warning for homeowners, the founder who spotted a trend first. This guide shows you how to find your story, reach the right journalist and turn one article into lasting trust.

By United Press Editorial TeamUpdated 12 October 202618 min read
Before you pitchIs your story news?
  1. Is it new, or new to this audience?
  2. Does it affect real people in a town, trade or group?
  3. Is there a number, a first, or a surprise?
  4. Is there a person with a story behind it?
  5. Does it link to something already in the news?
  6. Could you show it in a photo?
Three or more “yes” answers and you probably have a story worth pitching.

How do you get press coverage for a small business?

The short answer

You get press coverage by giving a journalist a story their readers will care about, at the right time, in a short and personal email. Advertising buys space; press coverage is earned, which is why people trust it. For a small business in the UK, that comes down to ten steps:

  1. Find a story journalists want, not an advert for your business.
  2. Choose the outlets your customers actually read, watch or listen to.
  3. Find the right journalist at each one.
  4. Write a short, personal pitch under 200 words.
  5. Prepare a press release and a simple press kit.
  6. Send it at the right time, with the right lead time.
  7. Follow up once, politely, then move on.
  8. Answer journalist requests for expert comment.
  9. Be ready when a journalist says yes.
  10. Make every piece of coverage work for months afterwards.

Most small businesses that never get coverage are not short of stories. They are pitching the wrong thing (a product announcement), to the wrong person (a general inbox), in the wrong way (a long press release with no personal note). Fix those three and your chances change completely.

This guide is written for UK small businesses, sole traders and start-ups, with UK newspapers, BBC Local Radio, trade magazines and UK journalist request services in mind. The same method works for businesses anywhere in the world.

How to get press coverage for your small business in the UK: 10 steps from finding your story to making coverage work
The ten steps in this guide, from finding a story to making each article work for months.

What has changed since 2014 (and what has not)

Much of the advice small businesses find online was written a decade ago, when Twitter was the place to meet journalists and AI search did not exist. The fundamentals still hold: know your audience, research your journalist, leave your ego at the door. But how coverage is found, used and valued has shifted.

ThenNow, in 2026What it means for you
Journalists found sources on TwitterLinkedIn is the most-used platform by journalists worldwide, and requests also run through services such as ResponseSource and QwotedKeep your LinkedIn profile current and watch request services daily
Long press releases sent to everyoneMost journalists prefer a 1:1 email under 200 wordsPitch one person at a time, briefly
Coverage meant a cutting for the wallCoverage ranks on Google and is read by ChatGPT, Gemini and other AI toolsOne article can bring customers for years
Big newsrooms with time to researchSmaller teams, more pressure, more pitchesMake it easy: facts, photos and a ready spokesperson
Print was the prizeOnline articles, newsletters, podcasts and local radio all countAim wider than the newspaper

Why press coverage still matters for a small business

Advertising tells people you are good. Press coverage means someone independent agrees. For a small business without a household name, that independent voice does three jobs at once:

  • Trust. “As featured in” the local paper or a respected trade title reassures a customer who has never heard of you.
  • Search. News sites are trusted by Google. An article that names and links to you helps people find you, and often ranks for your name.
  • AI answers. When someone asks ChatGPT for “the best florist in Bath”, it leans on articles and lists that name businesses. We explain this in our guide to how to get ChatGPT to recommend your business.

And the door is open. Journalists rely on the people who pitch them far more than most business owners realise:

86%of journalists say at least some of their work began with a PR pitch
62%prefer to be pitched in a one-to-one email
69%prefer pitches under 200 words
72%say press releases are the most useful thing PR teams provide

Sources: Muck Rack, State of Journalism 2026 (first three figures) and Cision, State of the Media 2025, a survey of more than 3,000 journalists in 19 markets.

The same Cision study found 86% of journalists will reject a pitch that is not relevant to their beat or audience. That one number explains most failed pitches, and it is why the steps below focus so closely on choosing the right story and the right person.

12 story angles any small business can use

“We have launched a new website” is not a story. “We are 10 years old” rarely is, on its own. Journalists need a reason their readers will care today. These are the angles that most often turn a small business into a news story. The examples are illustrations, not real clients.

Original data

Survey your customers or crunch your own numbers.

“Bristol dog groomer: 4 in 10 owners now book weekly”

Expert warning or tip

Share knowledge that protects or helps people.

“Roofer’s winter warning for homeowners with flat roofs”

Human story

The person behind the business, and why they started.

“Former nurse opens Leeds café employing carers”

Local first

The first, only or biggest of its kind in the area.

“Norwich’s first zero-waste refill van hits the road”

Jobs and growth

New roles, new premises, expansion, exports.

“Cardiff software firm creates 15 jobs after US deal”

Reaction to news

Your view on a new law, a policy change or a trend.

“What the new rules mean for Kent hairdressers”

Seasonal hook

Christmas, summer, back to school, awareness days.

“Manchester toy shop’s top picks under the tree”

Community and charity

A fundraiser, partnership or volunteering effort.

“Bakery donates 1,000 loaves to Hull food bank”

Award or milestone

Wins, shortlists and records, with context.

“Two-person studio shortlisted against national brands”

Contrarian opinion

A well-argued view that challenges the norm.

“Why this accountant tells clients to stop working weekends”

Behind the scenes

How something is made, a day in the life, a rare skill.

“The last clockmaker in the Cotswolds”

Customer impact

A real result for a real customer, with permission.

“How a village shop survived a bypass”

Notice that most of these are not about what you sell. They are about people, places, numbers and change. Your business is the source of the story, not the subject of an advert.

1
Step one

Find a story journalists actually want

Start with the six-question test at the top of this page. Then make a list of every possible story in your business over the next three months. Most small businesses find five to ten once they look properly.

  • Look for numbers. Bookings, orders, enquiries, waiting lists, customer surveys. A simple survey of 200 customers can produce a headline.
  • Look for people. Your founder story, a long-serving employee, an apprentice, an unusual customer.
  • Look for timing. What is in the news this month that you know more about than most?
  • Look for the local angle. What does your story mean for your town or county?

Then ask the hardest question: who, apart from me, cares? If the honest answer is “my customers might”, it may suit your newsletter better than a newspaper. If it is “anyone in Sheffield who owns a home”, you have a story.

The “so what?” testWrite your story in one sentence, then ask “so what?” three times. Each answer should make it more relevant to the reader. “We have opened a second shop. So what? It is in a high street with 12 empty units. So what? We are the first opening there in two years. So what? The owner says it shows the high street can come back.” That last sentence is the story.
2
Step two

Choose the outlets your customers read, watch and listen to

A small business rarely needs the front page of a national newspaper. It needs coverage where its customers are. A wedding photographer in Devon gains more from a regional wedding magazine than from a national tabloid. A software company gains more from its trade press than from the evening news.

Outlet typeWhat they wantTypical lead timeBest for
Local and regional newspapers (print and online)Local people, jobs, openings, community stories, local dataDays to two weeksShops, trades, restaurants, clinics, local services
BBC Local Radio and commercial radioLively guests, local issues, expert commentSame day to a weekConfident speakers with a local angle
Regional TV newsStrong visuals, human stories, local impactSame day to a few daysStories you can film
Trade and industry pressExpertise, data, contracts, innovation, opinionOne to eight weeksB2B firms and specialists
Consumer magazinesProducts, trends, gift guides, real-life storiesThree to six monthsProducts, lifestyle, food, fashion, home
National newspapers and websitesWider trends, strong data, expert comment, human storiesSame day to a few weeksData-led stories and experts
Podcasts and newslettersInteresting guests and practical knowledgeTwo to eight weeksFounders and experts in a niche

Write down 10 to 20 outlets across two or three of these groups. Read, watch or listen to each one before you pitch it, so you know the sections, the tone and the journalists. Our media list shows the range of UK and international outlets where a story can appear.

3
Step three

Find the right journalist at each outlet

Pitching a newsroom’s general inbox is like posting a letter to “The Manager”. Find the person who covers your subject.

  1. Read the bylines. Search the outlet’s website for your topic and note who wrote similar stories in the last six months.
  2. Check their profile. Most journalists list their beat and preferred contact method on LinkedIn, X, Bluesky or their author page.
  3. Find the email. Many outlets use a standard format such as firstname.lastname@ and some journalists publish theirs. For local papers and BBC Local Radio, the newsdesk or programme email is fine.
  4. Note what they wrote. Mentioning a recent article, briefly and honestly, shows you are not sending the same email to everyone.

Media databases such as Muck Rack, Cision and Vuelio speed this up for larger campaigns, but for most small businesses a careful hour of reading works just as well. For ideas, see our list of UK journalists to pitch.

Before you contact anyone, read our guide on how to get a journalist’s attention. The same Cision study found 85% of journalists say the best way to build a relationship is a simple introductory email, even without a story to pitch.

4
Step four

Write a pitch that gets read

A pitch is a short, personal email that offers a story. It is not your press release pasted into an email. Journalists receive many pitches a day and decide in seconds, so the subject line and first two sentences do most of the work.

To: Sarah, business reporter, a Yorkshire daily
Subject: Leeds bakery’s survey: 1 in 3 now buy bread from independents

Hi Sarah,

I enjoyed your piece on Kirkgate Market’s new traders last week. I thought this might suit your business pages.

We surveyed 412 customers across our two Leeds shops this month, and one in three now buy most of their bread from independent bakers, up from one in five when we opened in 2021. Several told us it is because supermarket bread “goes off in two days”.

I’m happy to share the full figures, and our head baker, who left a corporate job to start the business, is available for interview this week. We have photos of the shop and the team ready to send.

Would this be of interest?

Thanks,
Tom Hartley, founder, Hartley’s Bakery (example business)
07700 900123

  • A subject line that reads like a headline
  • A personal, specific opening
  • The story and the number in the first lines
  • What you can offer: data, interview, photos
  • About 150 words in total
  • A clear, easy question to finish

Keep it short. In Muck Rack’s 2026 survey, 69% of journalists preferred pitches under 200 words, and they valued clear relevance to their beat (70%), access to interviewees (58%), original data (40%) and high-resolution images (37%). Put the press release below your signature or attach it, but never make the journalist open an attachment to find the story. Our PR pitch template and guide on how to pitch a journalist go further.

Pitching with AI toolsChatGPT can help you tidy a draft, but journalists spot generic, AI-written pitches quickly, and Cision found 72% worry about factual errors in AI-written PR material. Write the story in your own words, check every fact and number yourself, and use AI only to shorten or proofread.
5
Step five

Prepare a press release and a simple press kit

A press release is the formal version of your story, written so a journalist can lift facts and quotes from it. You do not need one for every pitch, but for announcements, data and events it saves the journalist time, and time is what gets you covered.

  • Headline: the news in under 12 words.
  • First paragraph: who, what, where, when and why, in two or three sentences.
  • Body: the detail, the numbers and one or two quotes that sound like a real person.
  • Notes to editors: a short paragraph about your business, how the data was collected, and contact details.
  • Length: usually 300 to 500 words.

Follow our step-by-step guide to writing a press release in the UK, or start from our free press release template.

Your press kit checklist

When a journalist is interested, they want everything quickly, often within the hour. Keep these in one folder or on a press page on your website:

  • High-resolution photos of you, your team and your premises or products
  • A short and a long description of the business
  • Founder or spokesperson biography
  • Key facts: founding year, location, number of staff, customers served
  • Logo in high resolution
  • Previous coverage, if you have any
  • Contact details, including a mobile number that is answered
  • Any data, with a note on how it was gathered
6
Step six

Send it at the right time, with the right lead time

A good story sent too late is a missed story. Two kinds of timing matter.

Lead time

Monthly magazines plan three to six months ahead, so Christmas gift guides are often put together in summer. Weekly papers and trade titles usually work one to four weeks ahead. Daily papers, news websites and radio can move within hours, which is ideal for reaction and expert comment. Plan your seasonal stories backwards from the date they need to appear.

Time of day

According to Muck Rack’s 2026 survey, 78% of journalists prefer to receive pitches before noon. Half do not mind which day, but of those who do, Monday was the most popular choice at 18%. Avoid Friday afternoons and the hour before a newspaper’s deadline. For more detail, see our guide to the best time to send a press release.

Offering an exclusiveIf you have one strong story and one outlet you would most like to see it in, offer it to that journalist first as an exclusive, with a clear deadline for a reply. Journalists value being first. If they decline, you are free to pitch it elsewhere.
7
Step seven

Follow up once, politely, then move on

Silence is normal. Journalists cannot reply to every pitch, and no reply rarely means no forever. A single short follow-up, two or three working days later for news and a week later for features, is acceptable. Add something new if you can, such as a fresh number, a photo or a date when your spokesperson is free.

  • Do: reply in the same email thread so they can see the original.
  • Do: keep it to two or three lines.
  • Don’t: call to ask “did you get my email?”
  • Don’t: follow up more than once on the same story.

If there is still no reply, offer the story to the next journalist on your list. Keep a simple spreadsheet of who you contacted, when, and what happened, so you build a picture of who responds to which kinds of story.

8
Step eight

Answer journalist requests for expert comment

Pitching is only half of it. Every day, journalists publicly ask for experts, case studies and data for stories they are already writing. Answering these requests is one of the quickest routes to coverage for a small business, because the journalist has already decided to write the story.

Where to find requestsHow it worksGood for
#journorequest on X, Bluesky and LinkedInJournalists post requests with the hashtag; reply or email them directlyUK consumer, business and lifestyle stories
ResponseSource (part of Vuelio)A long-running UK service that emails journalist enquiries to subscribers by topicUK national, regional and trade press
QwotedJournalists post requests; experts reply through the platformBusiness, finance and tech
Featured.com and HAROFeatured bought HARO (Help a Reporter Out) in 2025 and runs expert Q&A requestsExpert quotes, mostly US and online titles
SourceBottleEmail alerts of media and blogger call-outsLifestyle, products and small businesses
Your own networkLocal journalists, chambers of commerce, trade bodies and business groupsLocal and sector stories

The rules for replying are strict. Answer only requests you are qualified for, reply fast (often within the hour), answer the exact question in a few quotable sentences, and include your name, job title, business, location and a photo link. We compare the options in more depth in the best HARO alternatives.

9
Step nine

Be ready when a journalist says yes

The moment a journalist replies is when many small businesses lose the story, because nobody answers the phone or the photos take three days. Be ready to move the same day.

  • Answer quickly. Reply within the hour if you possibly can. Deadlines are often the same day.
  • Prepare three key points. Know the three things you most want to say and one example for each.
  • Be accurate. Only give numbers you can stand behind, and say “I don’t know, but I’ll find out” if needed.
  • Assume everything is on the record. Unless you have agreed otherwise beforehand, anything you say can be quoted.
  • Do not ask for copy approval. UK journalists rarely show articles before publication. You can offer to check facts or figures.
  • Send what you promised, such as photos, data and names, straight away.

For radio and TV, practise your answers out loud and keep them short. Our media interview service helps business owners prepare for their first interviews.

10
Step ten

Make every piece of coverage work for months

An article is not the end of the work. It is something you can use again and again.

  • Thank the journalist. A short thank-you email builds a relationship for next time.
  • Share it. Post it on LinkedIn, your social channels and your newsletter, and tag the outlet and the journalist.
  • Add an “as featured in” section to your website, with links to the articles.
  • Use it in sales. Add it to proposals, email signatures and your shop window or counter.
  • Keep your details consistent. If the article gets your business name or website wrong, ask politely for a correction.
  • Watch AI answers. Coverage on trusted sites is one of the strongest signals AI tools use to describe and recommend a business. See what ChatGPT says about your business to check how it describes you.

Coverage also compounds. A journalist who has written about you once is more likely to call you next time they need a comment, and an article in a local paper often leads to radio, then to trade titles, then to national interest.

How to get your small business in the local newspaper and on local radio

Local media is where most small businesses should start. Local journalists need local stories every day, they are easier to reach, and local readers are often your customers.

  • Local and regional papers. Most towns and cities have a daily or weekly title, in print and online. Find the business or news editor’s email on the website’s contact page or in the paper itself, and keep your story firmly local.
  • BBC Local Radio and commercial stations. Breakfast and drive-time shows need guests, especially experts who can explain a local issue in plain words. Contact the programme team directly.
  • Regional TV. BBC and ITV regional news want stories they can film. Think about the picture before you pitch.
  • Community magazines and hyperlocal sites. Parish magazines, village newsletters and local news websites are read closely and are often looking for content.
  • Business groups. Chambers of commerce, Federation of Small Businesses branches and local enterprise networks often have newsletters and links to local journalists.
  • Local awards. Business awards run by local papers and councils bring coverage at the shortlist, the ceremony and the win.

Use the calendar too. Small Business Saturday UK takes place on the first Saturday of December (5 December in 2026), and local media look for small business stories in the run-up. For more, see our guides to PR for local businesses and getting featured in regional publications.

Trade press: the coverage small businesses overlook

Almost every industry in the UK has its own magazines, websites and newsletters, from builders’ merchants to dentistry, hospitality, logistics and software. Trade journalists are specialists, they need informed sources, and their readers are often exactly the buyers a B2B small business wants to reach.

  • Opinion and how-to articles. Many trade titles accept expert contributed articles if they are useful and not salesy.
  • Contract wins and case studies, with the client’s permission.
  • Data from your own work, such as response times, common faults or changing customer demand.
  • Comment on industry news, new rules and trends.

Trade coverage also tends to stay online for years and rank for specialist searches, which makes it particularly valuable for search and AI visibility.

Can a small business get into national newspapers or on the BBC?

Yes, but usually not with a story about the business itself. National journalists cover small businesses when they illustrate something bigger: a trend, a problem, a change in how people live or work. The routes in are:

  1. Data with national relevance. A well-run survey or your own figures that reveal a trend.
  2. Expert comment through journalist requests (step 8), where your knowledge fills a gap in a bigger story.
  3. A strong human story that speaks to something many readers have experienced.
  4. Coverage that builds. Local stories are often picked up nationally, and national journalists look at regional papers for ideas.

Each national outlet has its own sections and habits. Our guides on how to get featured in The Guardian and how to get featured on the BBC explain how they work.

Your 90-day press plan

Press coverage comes from steady effort, not a single big push. This plan suits a small business owner with a few hours a week.

Days 1 to 30Prepare

  • List 5 to 10 possible stories
  • Build a list of 15 to 20 outlets and journalists
  • Prepare photos, biography and key facts
  • Write one press release
  • Sign up for journalist requests

Days 31 to 60Pitch

  • Pitch your strongest story to 5 to 10 journalists
  • Answer two or three requests a week
  • Follow up once on each pitch
  • Start planning a seasonal story

Days 61 to 90Build

  • Pitch your second story
  • Share and reuse every piece of coverage
  • Thank and stay in touch with journalists
  • Review what worked and plan the next quarter
90-day press coverage plan for a UK small business: prepare in days 1 to 30, pitch in days 31 to 60, build in days 61 to 90
A realistic 90-day press plan. Most small businesses see their first coverage in the second month.

Common press mistakes small businesses make

MistakeWhy it failsDo this instead
Pitching a product, not a storyIt reads as advertisingLead with people, numbers or change
Sending one email to everyone86% of journalists reject irrelevant pitchesWrite to one person at a time
A long email with an attachmentThe story is buriedUnder 200 words, story in the first lines
No photosMany stories need a picture to runHave high-resolution images ready
Missing the lead timePages are already plannedWork backwards from the publication date
Chasing repeatedlyIt damages the relationshipFollow up once, then move on
Asking to approve the articleUK journalists rarely allow itOffer to check facts instead
Giving up after one tryCoverage builds over timePitch regularly with new stories

Should you do it yourself or get help?

Many small businesses get their first coverage on their own, and this guide is designed to help you do exactly that. Help makes sense when time is short, when you need coverage by a certain date, or when you want to appear in specific publications.

Doing it yourself

  • You know your business and story best
  • Good for local press and journalist requests
  • Takes a few hours a week, every week
  • Results can be slow and unpredictable

Working with United Press

Our small business PR team builds bespoke plans around your story and goals; there are no fixed packages. We also explain the difference between editorial and sponsored content in earned vs sponsored coverage, so you always know what you are getting.

Press coverage for small businesses: FAQ

How do I get press coverage for my small business?

Find a story journalists' readers will care about, such as data, a human story, a local first or expert advice, then send a short personal email to the one journalist who covers that subject. Have photos and facts ready, follow up once, answer journalist requests for expert comment, and keep pitching new stories over time.

How do I get free publicity for my small business?

Press coverage is earned rather than bought, so it is the main form of free publicity. Pitch stories to local papers, BBC Local Radio and trade magazines, answer journalist requests such as #journorequest, enter local business awards, take part in Small Business Saturday UK, and share every piece of coverage on your website and social channels.

How do you get your business on the news?

Offer a story, not an advert. News teams cover businesses when they show something bigger: a trend, a local change, a problem solved or a human story. Contact the newsdesk or the reporter who covers your area, keep your email short, and make sure someone can give an interview and send photos the same day.

How do I get my business in the local newspaper?

Read the paper to see what it covers, then email the news or business editor with a clearly local story: new jobs, an opening, a community project, local data or a person behind the business. Include a high-resolution photo and a phone number that is answered, and send it in good time before the paper's deadline.

How can I pitch a story to BBC News?

Start local. BBC Local Radio stations and regional TV newsrooms such as BBC Look North or BBC Points West are far more open to small business stories than national programmes. Contact the specific programme team with a short, clear story and an available spokesperson. National BBC journalists also use journalist request hashtags and read regional coverage for ideas.

How do I contact a journalist for a story?

Find the journalist who writes about your subject from their recent articles, then check their author page, LinkedIn or social profiles for their preferred contact method. Email is preferred by most: Muck Rack's 2026 survey found 62% of journalists prefer a one-to-one email pitch. Avoid calling to chase.

Do I need a press release to get press coverage?

Not always. A short pitch email is often enough for expert comment and simple stories. A press release helps for announcements, data and events because it gives the journalist facts and quotes in one place. Cision's 2025 survey found 72% of journalists rate press releases as the most useful thing PR teams provide.

How long should a pitch to a journalist be?

Under 200 words. In Muck Rack's 2026 survey, 69% of journalists said they prefer pitches under 200 words. Put the story and the key number in the first two sentences and say what you can offer, such as data, an interview or photos.

When is the best time to pitch a journalist?

Before noon on a weekday. Muck Rack found 78% of journalists prefer pitches before midday. Lead time matters more: monthly magazines plan three to six months ahead, weekly titles one to four weeks ahead, and daily news and radio can move within hours.

How long does it take to get press coverage?

Answering journalist requests can bring coverage within days. A planned pitch to local or trade press usually takes two to eight weeks from first email to publication. Most small businesses following a steady plan see their first coverage within the first two months.

What should I do if a journalist does not reply?

Send one short, polite follow-up in the same email thread, two or three working days later for news or a week later for features, ideally with something new. If there is still no reply, offer the story to the next journalist on your list.

Can I see an article before it is published?

Usually not. UK journalists rarely allow sources to approve articles, to protect their independence. You can offer to check facts, figures and the spelling of names, and you can ask for a correction afterwards if something is factually wrong.

Is advertorial or sponsored content the same as press coverage?

No. Press coverage is editorial: the journalist chooses to write about you. Advertorial and sponsored content are arranged commercially and are usually labelled. Both can have a place, but readers, search engines and AI tools give independent editorial coverage more weight.

Do I need a PR agency to get press coverage?

No. Many small businesses get coverage themselves by following the steps in this guide. An agency helps when you are short of time, need coverage by a certain date, want specific publications, or want an experienced editor to shape and write your story.

Does press coverage help SEO and AI search?

Yes. Articles on trusted news sites often rank on Google, can link to your website, and are among the sources ChatGPT, Gemini and other AI assistants read when they describe or recommend a business.

Do you help small businesses outside the UK?

Yes. We are based in London and the UK is our main focus, but we help businesses and founders worldwide get coverage in UK and international publications.

This guide reflects published research from Muck Rack and Cision and UK media practice as of 12 October 2026. Examples of stories and pitches are illustrations, not real clients. It is general information, not legal advice.

Every small business has a story. Yours deserves to be told.

You started with an idea, a risk and a lot of late nights. Along the way you have solved problems, served people and learned things most of your town does not know. That is news. Somewhere a journalist is looking for exactly the person you are, with exactly what you know. When your story is told well, it does not just reach readers; it tells every future customer that you are real, trusted and worth choosing.

Be Seen. Be Heard. Be Remembered.While you wait, someone else gets the headline. Tell us your story today — no obligation, just an honest conversation.