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Best PR Agency UK

Best PR Agency UK 2026

Best reputation management company in London: aerial view of the Thames, Tower Bridge and the City skyline Reputation management London: newspapers, camera and laptop on a desk overlooking Westminster at sunset London reputation management team reviewing a client's search results and media coverage in a City office
EC2 · The CityW1 · MayfairE14 · Canary WharfUpdated 2026

Best Reputation Management Company in LondonIn London, the first meeting now happens on Google. Make sure you are there at your best, not at your worst.

An old story under your name that still ranks. A one-star review on your Harley Street clinic. A Glassdoor thread your City recruits read before their final interview. A Reddit post that an AI assistant now repeats as fact. United Press is a London reputation management company that helps businesses, founders, professionals and families take back page one of Google and the answers AI tools give, lawfully, discreetly and for good.

We can remove any review from everywhere

  • Mayfair office, Bond Street
  • Works within UK law
  • Google, reviews, social & AI
  • Clients from every country

00The short answer

Best reputation management in London, in one paragraph

Reputation management in London is the lawful work of shaping what people find when they search your business or your name: Google results, reviews, news articles, social posts, forums and the answers AI assistants give. Good online reputation management (ORM) combines four things: removing content that breaks platform rules or the law, answering what deserves an answer, publishing credible authority that outranks the negatives, and monitoring so problems are caught early.

United Press is a reputation management agency on Bond Street, working in PR since 2001. We audit your search results and AI answers, give you a written plan, and deliver placements in respected titles such as the Evening Standard, The Times and London Loves Business, with every title agreed in writing before anything is booked.

London population
8.95 million people (ONS mid-2023 estimate)
UK internet users
68.1 million, 97.8% of the population (DataReportal 2026)
Reddit’s UK ad reach
45.8 million, so forum threads now shape first impressions
Fake reviews
Banned in the UK since 6 April 2025 under the DMCC Act
Typical page-one change
Usually 60 to 120 days

London forgives a great deal. It rarely forgets a search result.

01Why it matters here

London runs on introductions. A partner at a City firm recommends an advisor. A Mayfair family office hears about a founder over lunch. A patient is told about a Harley Street specialist by a friend. A diner is sent a link to a new restaurant in Soho. And then, before anyone picks up the phone, every one of them does the same thing: they search your name.

What they find in the next ten seconds decides whether the introduction turns into a meeting. It does not matter that the article is six years old, that the review was written by someone who never visited, or that the Reddit thread was started by a former employee with a grudge. On page one, it looks like the truth, and in a city with this much choice, people rarely wait to hear your side.

We hear the same sentence from London clients again and again: “I did everything right for years, and one search is undoing it.” It is exhausting, and it is unfair. It is also fixable, as long as the work is honest, lawful and patient.

This page explains how reputation management in London works in 2026. It covers the parts of the internet that decide your name, the UK laws that can help, what can realistically be removed, what should be answered and what has to be outweighed with stronger, truthful coverage. It also explains exactly how United Press works, so you can decide whether we are the right people to help.

02London, postcode by postcode

Top reputation risks in every corner of London

A reputation problem in the City looks nothing like one in Soho. The platforms are different, the readers are different and the stakes are different. These are the patterns we see most often across London’s business districts, and what each one needs.

EC2The City of London

Banks, asset managers, insurers and advisers

What hurts: old regulatory stories, tribunal reports, whistleblower posts and employer reviews that surface during pitches and due diligence.

What helps: accurate updates where facts have changed, expert commentary in business titles and a clear, current leadership story. See corporate reputation management.

E14Canary Wharf

Banking, fintech and financial services

What hurts: app store and Trustpilot complaints, Reddit threads about customer service and outdated funding or restructuring news.

What helps: policy-based review reports, visible fixes and credible coverage in titles such as IB Times UK.

W1Mayfair & St James’s

Private wealth, family offices, galleries and funds

What hurts: gossip columns, legacy articles, namesake confusion and old company disputes that follow a family name for years.

What helps: privacy requests, right to be forgotten applications and quiet, authoritative profiles that tell the real story.

W1GHarley Street & Marylebone

Clinics, surgeons, dentists and aesthetics

What hurts: Google reviews, patient forum threads and news coverage of complaints, all read by patients before they book.

What helps: careful, confidential review replies, genuine patient feedback and expert features that show clinical standing.

WC2AHolborn & Temple

Law firms, chambers and professional services

What hurts: published judgments, legal gossip blogs, directory feedback and employer reviews from trainees and associates.

What helps: thought leadership, updated profiles and correction requests where reporting was inaccurate.

EC1Shoreditch & Old Street

Startups, scale-ups and creative agencies

What hurts: Glassdoor, founder controversies on X and LinkedIn and outdated funding news that investors find in minutes.

What helps: a founder story in respected media, employer brand work and startup reputation management.

W1DSoho & the West End

Restaurants, bars, theatres and media

What hurts: Google Maps ratings, TikTok food reviews, viral complaint videos and local press about hygiene ratings.

What helps: fast, calm responses, removal of reviews that break the rules and a steady flow of real guest reviews.

SW3Chelsea, Knightsbridge & Belgravia

Luxury retail, beauty, property and estate agents

What hurts: Instagram comments, Trustpilot scores, estate agent reviews and complaints that spread through local community groups.

What helps: platform reports, brand features in lifestyle titles and a review plan that reflects real customer experience.

NW3Hampstead & Highgate

Schools, nurseries, families and local businesses

What hurts: parent WhatsApp groups, local forums and local press stories that rank for a family or school name.

What helps: accurate local coverage, for example in the Ham&High, and patient work on what stays online.

03What London clients ask us for

What you want from the best reputation management company in London

Before anyone mentions search engines or articles, people usually tell us how the problem feels. These are the six things London clients ask for most, in their words, and what each one means in practice.

  1. “Make page one feel like me again.”

    So weaudit every result on the first two pages of Google for your name or brand, including images, news, “People also ask” and AI Overviews, and build a written plan for each negative or weak result.

  2. “Please keep this quiet.”

    So wework discreetly. You choose who in your business knows. We avoid public arguments that draw attention, and we never publish anything about you without your written approval.

  3. “Tell me honestly what can come down.”

    So wecheck every item against platform policies and UK law, and tell you plainly what is likely to be removed, what might be updated and what will have to be outranked instead.

  4. “Stop this happening again.”

    So weset up monitoring for your name, reviews, social mentions and AI answers, so new issues are caught within days rather than discovered by a client.

  5. “Make AI tell the right story.”

    So wetest what ChatGPT, Gemini, Copilot, Perplexity and Google AI Overviews say about you, then correct and strengthen the sources those tools rely on.

  6. “Show me it is working.”

    So wereport every month against your starting audit: the sentiment of page one, your ratings, removals achieved, new coverage published and changes in AI answers.

04Two-minute check

How healthy is your reputation in London right now?

Tick every statement that is true for your business or your name today. Nothing is sent anywhere: the result appears instantly on this page and is only a starting point for a proper audit.

Tick all that apply

Your result

0/ 10 risk

Protect and grow

Your search results look healthy. The best move now is to keep building authority, so any future problem lands on a strong page one rather than an empty one.

Get My Free London Reputation Audit →

05The UK legal toolkit

Top UK laws the best reputation managers know how to use

English law gives people in London more ways to challenge harmful content than many countries do. Knowing which tool fits which problem saves months, and avoids legal steps that bring a story more attention, not less. This is general information, not legal advice.

Law or processWhen it can helpWhat to watch
Defamation Act 2013, section 1Serious harm testFalse statements of fact that have caused, or are likely to cause, serious harm to your reputation. For companies, that means serious financial loss.Claims must usually be brought within one year of publication. Truth, honest opinion and public interest are defences, and a legal claim can draw fresh attention.
Defamation Act 2013, sections 5 and 13Website operators and removal ordersAnonymous or third-party posts on websites and forums. Operators who ignore a proper complaint process can lose their defence, and courts can order the removal of defamatory statements.The notice must follow the right format and contain the right information, so it is best prepared with a solicitor.
UK GDPR, Article 17The right to be forgottenAsking Google to delist results for searches on your name where the information is inaccurate, inadequate, irrelevant or excessive. If Google refuses, you can complain to the Information Commissioner’s Office.It applies to individuals rather than companies, and Google balances your privacy against the public interest. The article stays on the publisher’s site.
Misuse of private informationand the Protection from Harassment Act 1997Publication of private matters such as health, family or relationships, and repeated campaigns of online abuse. Courts can grant injunctions.These are court routes that need a specialist lawyer, and privacy claims are fact-sensitive.
IPSO Editors’ Code, Clause 1AccuracyInaccurate reporting in IPSO-regulated newspapers and magazines. Complaints can lead to corrections, clarifications or published rulings.Complaints normally need to be made within four months of publication, or within 12 months for articles still online.
Norwich Pharmacal ordersIdentifying anonymous postersWhere anonymous accounts are behind defamatory reviews or harassment, a court can order a platform to disclose who is responsible.This is a court application with a lawyer, and it works best with a clear evidence file.
Digital Markets, Competition and Consumers Act 2024Fake reviews ban, from 6 April 2025Fake reviews, concealed incentivised reviews and misleading review practices are banned. Platforms must take reasonable steps to prevent and remove them, and the CMA can fine up to 10% of global turnover.The ban works both ways. Buying reviews or suppressing genuine negatives is now a serious legal risk for your own business.
Online Safety Act 2023Platform duties, regulated by OfcomPlatforms must have systems for dealing with illegal content and give users clear ways to report it, which strengthens reports about threats, harassment and similar posts.It does not require platforms to remove content just because it is negative or unfair.

United Press is a PR and reputation firm, not a law firm. When a legal route makes sense, we prepare the evidence and work alongside your solicitor, or help you find a specialist media lawyer in London.

06Services

Top reputation management services in London

Every service below can be used on its own, but most London clients need three or four of them working together. We plan them as one campaign, so removals, responses and new coverage support each other.

ServiceWhat it fixesWhere to read more
01Online reputation management (ORM) auditYou finally see what clients, investors and journalists see: every result on the first two pages of Google, images, news, reviews, social posts and AI answers, each marked remove, respond or outrank.Online reputation management
02Google review management and removalFake, abusive, off-topic and conflict-of-interest reviews reported under Google’s policies, with calm replies to genuine complaints and a plan for real new reviews.Remove Google reviews
03Trustpilot review removalReviews that break Trustpilot’s guidelines flagged with evidence, plus a response style that shows future customers you listen.Remove Trustpilot reviews
04Glassdoor and employer reputationEmployer reviews that break the site’s rules reported, and an honest employer story built for candidates in a competitive London hiring market.Remove Glassdoor reviews
05Negative news and search result suppressionCorrection and update requests to publishers, plus accurate, authoritative coverage that moves old articles off page one when removal is not possible.Remove a negative article from Google
06Right to be forgotten and delisting requestsWell-evidenced requests to Google for outdated or irrelevant results about you as an individual, and follow-up with the ICO where appropriate.The UK legal toolkit
07Personal and executive reputation managementFor founders, CEOs, partners, doctors, public figures and families: a name search that leads to your achievements. Includes celebrity PR in London.Personal branding and media coverage
08Corporate and brand reputation managementBoard-level reputation for companies facing tenders, investment rounds, acquisitions or scrutiny, and brand reputation for consumer businesses.Corporate reputation management and SME reputation
09Social media reputation managementPosts and comments on Instagram, TikTok, LinkedIn, Facebook and Reddit that break community rules reported, with a response plan for what remains.Reddit, LinkedIn, Instagram, TikTok
10Crisis PR and reputation recoveryHolding statements, media handling and recovery coverage when a story breaks, followed by a plan to rebuild trust.Crisis PR agency UK
11AI search and knowledge panel optimisationAccurate answers from ChatGPT, Gemini, Copilot, Perplexity and Google AI Overviews, by correcting and strengthening the sources they trust.AI answers and GEO
12Media coverage and digital PRFeatures, interviews and expert commentary in national, London and global titles, agreed in writing before anything is booked.PR agency London and press releases in London

07How it works

How the best London reputation campaigns unfold, step by step

No two cases are the same, but most follow this shape. Early wins usually come from removals and responses. Lasting change comes from the authority you build in months two and three.

  1. Week 1

    Audit and plan

    We search your name and brand in the ways people really do, including reviews, complaints, news and AI prompts, and give you a written plan with a route for every result.

  2. Weeks 2–4

    Removals and responses

    Policy reports, publisher correction requests and delisting applications go in, and we draft calm responses to anything that deserves one.

  3. Month 2

    Publish authority

    Agreed features, interviews and profiles go live in respected UK, London and global titles, each chosen to rank for your name.

  4. Month 3

    Fix the AI picture

    We test AI assistants again, strengthen the sources they cite and make sure your knowledge panel and profiles tell a consistent story.

  5. Ongoing

    Monitor and protect

    Monthly reports, alerts for new reviews and mentions, and fast action before new problems rank or spread.

08Authority that outranks a complaint

Top UK and London publications with DA and DR

The fastest way to push a negative result down is to publish something stronger above it. These are some of the titles in our current partner inventory, with domain authority (DA), domain rating (DR), label and link type shown, so you know exactly what you are getting before anything is agreed.

Swipe the table sideways to see every column →

PublicationBest forDADRLabelLink
UK national
The IndependentNational news and features9491SponsoredNo-follow
The Sun (UK)Mass consumer reach9489DiscreetNo-follow
Evening StandardLondon business and lifestyle9389SponsoredNo-follow
Entrepreneur (UK)Founders and business owners9291NoneDo-follow
The TimesLeadership and professional trust9291DiscreetDo-follow
IB Times UKFinance, fintech and business9082NoneNo-follow
Investing.com UKInvestors and financial audiences9089NoneNo-follow
talkSPORTSport, fitness and consumer brands8879DiscreetNo-follow
New StatesmanPolicy, public affairs and thought leadership8384SponsoredDo-follow
Female FirstLifestyle, beauty and wellbeing7872NoneNo-follow
AttitudeCulture, lifestyle and inclusive brands7672NoneDo-follow
The Up ComingArts, culture and London lifestyle6571NoneDo-follow
Mark MeetsInterviews and personal profiles6478NoneDo-follow
Rolling Stone (UK)Music, entertainment and creators6172DiscreetDo-follow
London and local
News ShopperSouth and south-east London7670DiscreetNo-follow
Romford RecorderEast London and Essex borders7258DiscreetNo-follow
Your Local GuardianSouth-west London boroughs6768DiscreetNo-follow
Hampstead & Highgate ExpressNorth London families and businesses6571DiscreetNo-follow
Islington GazetteIslington and north London6362DiscreetNo-follow
Ilford RecorderRedbridge and east London6254DiscreetNo-follow
Barking & Dagenham PostEast London communities6153DiscreetNo-follow
London Loves BusinessLondon SMEs and founders5972NoneDo-follow
London InsiderLondon business and lifestyle5771NoneDo-follow
London Business JournalLocal business profiles3930NoneDo-follow
Global reach
Business InsiderInternational business credibility9492NoneNo-follow
Yahoo Finance, AP News & BenzingaSyndicated financial news9492SponsoredNo-follow
DA / DR: Moz Domain Authority and Ahrefs Domain Rating, from our partner inventoryDiscreet: a light label rather than a sponsored bannerLinks: for reputation work, the ranking strength of the page matters more than the link type

Why does this matter? Google ranks trusted publications highly for name searches, and AI assistants treat them as reliable sources. One strong feature in a title like The Times or the Evening Standard can do more for page one than dozens of thin blog posts. Browse more options in our guide to the best PR agency in London.

Before and after online reputation management in London: negative reviews and harmful links replaced by positive search results
Illustration of how a name search changes when negatives are removed, answered and outranked.

09Before and after

What changes on page one when the work is done well

A good campaign does not hide anything. It makes sure the most accurate, current and credible information is what people see first. In practice, the page changes like this:

  • Reviews that broke platform rules are gone, and genuine complaints have calm, visible replies.
  • An outdated article has been updated, delisted for name searches or pushed below stronger coverage.
  • Features in respected UK and London titles now rank near the top.
  • LinkedIn, company and profile pages tell a consistent, up-to-date story.
  • AI assistants describe you accurately, because the sources they rely on have changed.

The emotional change matters as much as the technical one. Clients tell us the biggest relief is being able to send a link, take a meeting or accept an introduction without wondering what the other person has already read.

10AI search, GEO and AEO

“Is this London firm reliable?” People now ask an AI.

More and more clients, candidates and investors skip the list of blue links and ask ChatGPT, Gemini, Copilot, Perplexity or Google’s AI Overviews directly. The answer they get is a confident summary, and it often repeats an old complaint as if it were the whole story.

These are the kinds of prompts we test for every London client:

Is [your company] a reliable firm in London?
What do reviews say about [your clinic] on Harley Street?
Has [founder name] been involved in any controversy?
Best [your service] in London for [your client type]
[Your brand] complaints
AI search reputation before and after: ChatGPT answers change from outdated negative information to accurate, trusted information
AI answers change when the sources they draw on change.

How generative engine optimisation (GEO) works for reputation

No one can edit an AI model directly. What we can do is change what it reads. AI assistants lean heavily on news publications, review platforms, forums such as Reddit, LinkedIn, company websites and structured information about you. When those sources are accurate, consistent and strong, the answers follow.

That is why every United Press campaign includes AI answer testing before and after, clear and consistent facts across your profiles, and coverage in publications that AI tools already trust. It is also why fewer copies of an old story matters: the fewer places it appears, the less weight it carries in an AI summary.

11Who to call

Do it yourself, call a lawyer or hire the best reputation management agency?

Different problems need different people. This comparison shows who is usually best placed for each part of a London reputation problem, including when you do not need us at all.

Swipe the table sideways to see every column →

The problemDoing it yourselfA media or defamation lawyerA search-only ORM firmUnited Press
A few unfair reviewsOften possible using the platform’s own reporting toolsRarely neededCan report, but seldom builds new reviewsReports with evidence, replies and a genuine review plan
A false, damaging articleA polite correction request can workEssential if legal action is neededUsually suppression onlyCorrection requests, evidence for your lawyer, then new coverage
An accurate but outdated articleHard to shift aloneLimited, unless privacy law appliesSuppression with thin contentUpdates, delisting requests and features in respected titles
Wrong or unfair AI answersDifficult to influenceNot their focusSometimesAI testing, source correction and trusted coverage
A story breaking right nowRisky: one wrong reply can become the storyHelpful for legal lettersToo slow for the news cycleHolding statements, media handling and recovery
Best forSmall, simple issuesClear legal wrongsSearch results onlyJoined-up search, review, media and AI work

If your problem is simple enough to fix yourself, we will tell you and show you how. Our guides to local business reputation and reputation and PR are a good place to start.

12What makes it worse

Top eight reactions that turn a bad week into a bad year

Most reputation damage in London is not caused by the original post. It is caused by what happens in the 48 hours after someone sees it.

  • Replying angrily in public

    A defensive reply is screenshotted, shared and often ranks higher than the review itself.

  • Buying reviews

    Since April 2025 fake and concealed incentivised reviews are banned in the UK, and platforms remove them in bulk, often with a public warning.

  • Sending your own legal threats

    An aggressive email to a journalist or reviewer can become a second, bigger story. Legal letters belong with a solicitor.

  • Asking staff or friends to post defences

    Readers spot it quickly, platforms treat it as fake engagement and it undermines every genuine review you have.

  • Waiting for it to go away

    Content that is clicked on tends to stay visible, and it spreads into AI answers and copies the longer it is left.

  • Missing the deadlines

    Defamation claims usually need to be brought within a year, and IPSO complaints within four months of publication, or 12 months for online articles.

  • Hiring anyone who promises guaranteed deletion

    Nobody can promise that Google, a publisher or a court will remove lawful content. Those promises usually lead to fake takedown notices or worse.

  • Ignoring AI answers

    Your search results may look fine while ChatGPT is still telling people about a dispute from years ago.

13Choosing well

How to choose the best reputation management company in London

Ask these ten questions to any agency you speak to, including us. The answers will tell you quickly who is honest, who is careful and who is simply selling.

  1. Will you tell me what cannot be removed?A good agency is clear about limits from the first call.
  2. Which publications, exactly?You should see names, DA, DR, labels and link types before anything is agreed.
  3. Do you ever use fake reviews, fake accounts or bought links?The only acceptable answer is no.
  4. How do you handle UK law?Look for an agency that knows the Defamation Act, UK GDPR and IPSO, and works alongside solicitors.
  5. Do you check AI answers?In 2026, a plan that ignores ChatGPT and AI Overviews is incomplete.
  6. Who will do the work, and where are they?You deserve a named team you can speak to, not an anonymous inbox.
  7. How will you report progress?Expect monthly reports measured against a starting audit.
  8. What happens after the campaign?Ask about monitoring, so a new problem is caught early.
  9. How do you protect confidentiality?Discretion matters in London’s close professional circles.
  10. Is anything booked before I approve it?At United Press, nothing is booked until you agree it in writing.

14In our clients’ words

What changes when people find the right story first

“United Press built our brand from launch to nationwide recognition. Real media coverage gave new customers the trust they needed — our ROI has been over 100:1, which blows my mind.”
Annabelle SparksGlobal Head of Marketing
“The team understood our industry and, more importantly, understood the story we needed to tell. Seeing our company featured across relevant publications gave us a much stronger presence when potential customers researched us.”
Olivia BennettMarketing Director
“United Press helped us turn our company story into something journalists could genuinely engage with. The coverage gave our brand a level of credibility that was difficult to achieve through our own marketing channels.”
James WhitmoreFounder & CEO

16Questions

Reputation management London: your top questions answered

The questions London business owners, founders, professionals and families ask us most, including the ones they type into Google and AI assistants late at night.

Ask Us Privately →

The basics

What is the best reputation management company in London?

The best company for you is one that tells you honestly what can be removed, works within UK law, never uses fake reviews or threats, checks AI answers as well as Google and shows you exactly which publications it will use. Ask any agency, including us, to explain its plan for each negative result before you commit.

What does a reputation management agency in London do?

It audits what people find when they search your name or business, reports content that breaks platform rules, drafts responses, supports solicitors where content is unlawful and publishes authoritative coverage that outranks negative results. United Press does all of this for companies and for individuals.

What is online reputation management (ORM)?

Online reputation management is the work of making sure the information people find about you online is accurate, fair and current. It covers Google results, reviews, news, social media, forums and AI answers, and it combines removals, responses, new content and monitoring.

What is the difference between ORM and SEO?

SEO aims to bring more visitors to your website. ORM looks at everything people find when they search your name, including pages you do not own, and works to make those results accurate and fair. Good ORM uses SEO techniques, but its goal is trust, not traffic.

What is the difference between reputation management and PR?

PR builds your story in the media. Reputation management protects and repairs what people find about you. In practice the two work best together, because respected media coverage is one of the strongest ways to outrank negative results.

Who needs reputation management in London?

Financial firms, law firms, clinics, restaurants, retailers, startups, property businesses, schools, founders, executives, public figures and families. If people research you before they buy, invest, hire or join, your search results matter.

Do you work with clients outside London and the UK?

Yes. We are based in London and work with clients in every country, including businesses abroad whose clients, investors or partners are in the UK, and London businesses building reputations in the UAE, Asia, Europe and the United States.

Is reputation management legal in the UK?

Yes, when it is done honestly. Reporting content that breaks platform rules, replying to reviews, publishing accurate coverage, making right to be forgotten requests and using solicitors for genuine legal wrongs are all lawful. Fake reviews, fake accounts and false takedown notices are not, and we never use them.

Reviews and removals

Can you remove negative Google reviews in London?

We can report reviews that break Google’s policies, such as fake engagement, conflicts of interest, harassment, hate speech, off-topic content or personal information. Google makes the final decision. Genuine negative opinions usually stay, so we also help you respond well and build a steady flow of real reviews.

Can fake reviews be removed now that they are illegal in the UK?

The Digital Markets, Competition and Consumers Act 2024 banned fake reviews from 6 April 2025 and requires platforms to take reasonable steps to prevent and remove them. That makes well-evidenced reports stronger. We document the patterns, such as new accounts, similar wording and sudden bursts, and report them properly.

Can you remove Trustpilot reviews?

Trustpilot removes reviews that break its guidelines, for example fake reviews, reviews not based on a genuine experience, or reviews containing personal information or abuse. We flag those with evidence and help you respond to the rest.

Can you remove a negative news article from Google in the UK?

Sometimes. Publishers may correct, update or remove articles that are inaccurate or out of date, Google may delist results for name searches under UK data protection law, and courts can order removal of defamatory content. Where none of these apply, new authoritative coverage moves the article down.

Can negative search results be suppressed if they cannot be removed?

Yes. Suppression means publishing accurate, authoritative pages, such as media features, interviews and strong profiles, that rank above the negative result. It does not delete the old page, but most people never look beyond the first page of Google, so the impression they form changes.

Can you remove Reddit threads or social media posts about me?

Posts that break platform rules, for example harassment, personal information, impersonation or threats, can be reported and are often removed. Honest criticism usually stays, so we plan a proportionate response and build stronger results around it.

Can you remove content from Google search results directly?

Google removes some content from search, such as certain personal information, content that breaks its policies or the law, and pages already removed at the source. Most reputation work focuses on the original website or platform, and on building stronger results above it.

UK law

How does the right to be forgotten work in the UK?

Under Article 17 of the UK GDPR, individuals can ask Google to delist results for searches on their name where the information is inaccurate, inadequate, irrelevant or excessive. Google weighs your privacy against the public interest. If it refuses, you can complain to the Information Commissioner’s Office.

Can a company use the right to be forgotten?

Generally no. Data protection rights belong to individuals. Companies usually rely on platform policies, publisher corrections, defamation law where there is serious financial loss, and new authoritative coverage.

What counts as defamation in England?

Under the Defamation Act 2013, a statement is defamatory if it has caused or is likely to cause serious harm to a person’s reputation, or serious financial loss for a business. Truth, honest opinion and publication on a matter of public interest are defences. A specialist solicitor should assess any case.

How long do I have to bring a defamation claim in the UK?

In England and Wales, a defamation claim must usually be started within one year of publication. That is why it is worth getting advice quickly, even if you are not sure you want to take legal action.

How do I complain to IPSO about a newspaper article?

If the publisher is regulated by IPSO, you can complain under the Editors’ Code, for example Clause 1 on accuracy. Complaints normally need to be made within four months of publication, or within 12 months for articles that remain online. We can help you prepare a clear, evidenced complaint.

Can I find out who is behind an anonymous review?

Sometimes. A court can grant a Norwich Pharmacal order requiring a platform to disclose information about an anonymous poster. It is a legal process that needs a solicitor and a clear evidence file, which we can help prepare.

Are you a law firm?

No. United Press is a PR and reputation agency. We do not give legal advice. We prepare evidence, manage platforms, media and search results, and work alongside your solicitor when a legal route is right.

Timing and results

How long does reputation management take in London?

Policy reports and responses can show results within days to weeks. Changing page one of Google usually takes 60 to 120 days, depending on how established the negative content is and how much authoritative coverage is published.

Can you guarantee results?

We guarantee publication in the titles we agree with you in writing before anything is booked. We never guarantee the removal of content, because platforms, publishers and courts make those decisions. We tell you honestly what is likely at the start.

How do you measure success?

We track the sentiment of your first two pages of Google results, your ratings and review volume, removals achieved, new coverage published and the answers AI assistants give about you. Every monthly report compares these against your starting audit.

Will negative content come back?

Removed content rarely returns, but new content can appear at any time. Ongoing monitoring means new issues are spotted within days and handled before they rank or spread.

What if the criticism about us is true?

Then the best strategy starts with fixing the issue. We help you acknowledge it in the right tone, show what has changed and make sure your improvements are visible. People forgive honest mistakes far more readily than cover-ups.

AI, media and search

Can you change what ChatGPT says about my company?

No one can edit an AI model directly. What we can do is correct and strengthen the sources AI assistants rely on, so their answers become more accurate over time. We test answers across several assistants before and after each campaign.

How does media coverage help with reputation?

Respected publications rank highly on Google and are trusted by AI assistants. Features, interviews and expert commentary in titles such as The Times, the Evening Standard and London Loves Business give people accurate, credible results to read before they reach anything negative.

Which London publications do you work with?

Our current inventory includes the Evening Standard, London Loves Business, London Insider, the Hampstead & Highgate Express, Islington Gazette, News Shopper, Your Local Guardian and many more, alongside national titles such as The Independent and The Times, with DA, DR, label and link type disclosed for each.

Can you help if my name is confused with someone else’s?

Yes. Namesake confusion is common, especially in a city as large as London. We build clear, well-linked profiles and coverage that help Google and AI assistants tell you apart from anyone else with your name.

Working with us

Is my enquiry confidential?

Yes. Reputation matters are sensitive, and we treat every enquiry privately. You can share as much or as little as you like at first, and we will tell you honestly whether we can help before you decide anything.

Do you offer personal reputation management for executives in London?

Yes. Founders, CEOs, partners, doctors and family office principals are often judged on a single name search. We audit your results, strengthen your profiles and publish expert commentary in respected publications, so your name leads to your record, not to one old story.

Can we meet at your London office?

Yes. Our office is at Brook’s Mews, Bond Street, London W1K 4HA. Many clients prefer a private call or video call first, and we are happy to start whichever way you prefer.

How do I get started?

Fill in the short form below with your name or brand and what worries you. Within 24 hours you receive a free risk snapshot and next steps. Nothing is booked until you approve it in writing.

Your name

You built your name in one of the hardest cities in the world. Don’t let one search undo it.

Think about what it took. The early starts on the Tube, the clients who took a chance on you, the partners who put their name next to yours, the team that stayed late when it mattered. None of that should be summed up by one angry review, one outdated article or one AI answer that only tells half the story.

In London, trust opens every door. It decides who gets the meeting, who wins the mandate and who the client chooses when two options look the same. Protecting it is not vanity. It is protecting the future you have worked for.

Imagine searching your own name tomorrow and feeling proud of every result on the page.

Tell us what worries you on the short form. Within 24 hours you will receive a free risk snapshot of your search results and AI answers, with honest advice on what can be removed, what should be answered and what we can build. Nothing is booked until you say yes.

Get My Free London Reputation Audit →

United Press · Brook’s Mews, Bond Street, London W1K 4HA · 07447 882377 · Working in PR since 2001 · Clients in London and every country

Be Seen. Be Heard. Be Remembered.While you wait, someone else gets the headline. Tell us your story today — no obligation, just an honest conversation.